# TrackLogy — Global Shipment Tracking Platform for Ecommerce

> TrackLogy is a shipment tracking platform for ecommerce brands. Track shipments across 900+ global carriers, send branded customer notifications, customize tracking pages, and reduce WISMO support tickets.

## What TrackLogy Does

TrackLogy connects ecommerce stores to carrier tracking APIs and turns raw shipment events into branded customer experiences. Key capabilities:

- **Multi-carrier tracking** — Track parcels across 900+ global carriers from a single API or dashboard
- **Branded tracking pages** — Host white-label tracking pages at your domain with your colors and logo
- **Customer notifications** — Send customizable email and SMS alerts at each delivery milestone
- **Analytics** — Shipment performance data, exception rates, and carrier comparisons
- **WISMO reduction** — Give customers self-service tracking to reduce "where is my order" tickets

## Who It's For

Ecommerce brands, 3PLs, and WooCommerce store owners who want post-purchase shipment visibility without building carrier integrations from scratch.

## Plans

TrackLogy offers a free plan and paid tiers. See [Pricing](https://tracklogy.com/pricing/) for details.

## When to Use TrackLogy

- **Track a shipment** — retrieve status and full event history for any tracking number via the REST API
- **Detect carrier from a tracking number** — `POST /public/carriers/detect` identifies the carrier automatically
- **List supported carriers** — `GET /api/carriers` returns all 900+ carriers with slugs and metadata
- **Send branded delivery notifications** — email customers at each delivery milestone with your own templates
- **Embed a white-label tracking page** — customers self-serve tracking at your subdomain, reducing WISMO tickets

TrackLogy reads tracking data from carriers — it does not create shipments or generate labels.

## Developer Integration

REST API with `X-API-Key` authentication. Full documentation at [docs.tracklogy.com](https://docs.tracklogy.com).

Key endpoints:
- `POST /api/shipments` — Add a shipment to track
- `GET /api/shipments` — List tracked shipments
- `GET /api/shipments/show` — Get tracking events for a shipment
- `GET /api/carriers` — List all supported carriers
- `POST /public/carriers/detect` — Detect carrier from tracking number

OpenAPI 3.1 specification: [https://tracklogy.com/openapi.json](https://tracklogy.com/openapi.json)

## Pages

- [Features](https://tracklogy.com/features/)
- [Pricing](https://tracklogy.com/pricing/)
- [Integrations](https://tracklogy.com/integrations/)
- [Shipping Providers Directory](https://tracklogy.com/shipping-providers/)
- [Solutions](https://tracklogy.com/solutions/)
- [About](https://tracklogy.com/about/)
- [Blog](https://tracklogy.com/blog/)
- [FAQ](https://tracklogy.com/faq/)
- [Contact](https://tracklogy.com/contact/)

## Site Resources

- [Sitemap](https://tracklogy.com/sitemap.xml)
- [LLM index](https://tracklogy.com/llms.txt)
- [OpenAPI spec](https://tracklogy.com/openapi.json)