Solutions

Built for Every Team, Every Use Case

Whether you're a fast-growing D2C brand or a global enterprise logistics team, TrackLogy has a solution designed for your specific challenges.

For Ecommerce Brands

Scale Your Post-Purchase Experience Without Scaling Your Team

Growing ecommerce brands can't afford to have their support team overwhelmed with WISMO tickets. TrackLogy automates the entire post-purchase communication flow so your customers stay informed — and your team stays focused on growth.

Automate all shipment notifications — zero manual effort
Branded tracking page that builds trust and drives repeat purchases
Carrier performance dashboards to hold logistics partners accountable
Tracking API for any platform — Shopify & WooCommerce coming soon

70%

Fewer WISMO tickets

42%

Higher repeat rate

4.8/5

Post-purchase NPS

For D2C Brands

Make Every Delivery a Brand Moment

For D2C brands, the delivery experience is part of your product. TrackLogy transforms the post-purchase journey into a branded, high-conversion touchpoint that turns first-time buyers into loyal advocates.

White-label tracking page on your own domain
Product recommendations and upsells on the tracking page
Review request prompts triggered post-delivery
Email and SMS notifications with high deliverability

15%

Upsell revenue lift

2.4x

More reviews

87%

SMS open rate

For Customer Support Teams

Eliminate Repetitive Support Tickets at Their Source

Customer support teams using TrackLogy spend less time answering 'where is my order?' and more time resolving issues that actually require human attention. The result is a happier team and happier customers.

Proactive notifications reduce inbound ticket volume
Public tracking link to share with customers instantly
Issue alerts before customers even notice a problem
Full shipment event timeline from one dashboard

68%

Ticket reduction

3.1x

Faster resolution

2 hrs

Saved per agent/day

For Operations Teams

End-to-End Shipment Visibility for Your Logistics Team

Operations teams need real-time visibility, not manually compiled carrier reports. TrackLogy gives your logistics team a single command center for monitoring every shipment, every carrier, every market.

Unified dashboard for all carriers and shipments
Issue detection and automated escalation workflows
Carrier SLA adherence tracking and reporting
Bulk shipment management and status exports

50+

Workflow automations

30+

Analytics metrics

99.9%

Platform uptime

For Global Businesses

One Platform for Every Carrier in Every Country

Cross-border ecommerce means dealing with dozens of regional carriers, different tracking data formats, and inconsistent update frequencies. TrackLogy normalizes all of this into one consistent platform.