Multi-Store Shipment Tracking: Managing Multiple Brands From One Dashboard

The Multi-Store Challenge

eCommerce operators who run multiple brands face a coordination problem. Shipments from Brand A mix with Brand B in tracking dashboards. Customer notifications go out with the wrong branding. Staff access different platforms with different logins.

The result: confusion, mistakes, and inefficiency.

How TrackLogy Handles Multi-Store

TrackLogy is built for multi-store from the ground up. Each store you connect gets:

• Separate notification templates — Brand A customers get Brand A emails, Brand B customers get Brand B emails
• Separate tracking page branding — each store has its own colours, logo, and domain
• Separate analytics — reports are filterable by store, so you see each brand's performance independently
• Unified dashboard — you see everything in one place, but you can always filter to a single store

Setting Up Multiple Stores

Go to Stores → Add Store and repeat the connection process for each store. There's no limit on the number of stores in a single TrackLogy account.

Team Access by Store

Under Settings → Team, you can assign team members to specific stores. A fulfilment manager who only handles Brand A sees only Brand A shipments — they can't accidentally touch Brand B data.

Use Cases

• Multiple WooCommerce stores under the same company
• Agency managing shipments for multiple clients
• Marketplace sellers across different platforms
• White-label fulfilment providers serving multiple end brands

If you're currently managing multiple stores across separate tracking tools, consolidating into TrackLogy typically saves 60–70% of the time spent on post-purchase operations.